Wise Statistics 2026: Customers, Revenue, Volume and Take Rate

Wise statistics show that Wise served 18.9 million active customers in the year ended March 31, 2026, up 21%, and moved $243.5 billion across borders, a 31% increase. Net revenue reached $2,502.8 million, up 19%, and income before tax was $660.4 million. The cost of that growth shows in profit: net income fell by $51.6 million to $498.7 million, primarily driven by a cut in the average cross-border take rate from 0.58% to 0.52%.

In its Form 20-F filed with the US Securities and Exchange Commission (SEC), Wise’s consolidated financial statements are now prepared in accordance with US GAAP, with subsidiaries’ results translated to US dollars. Its earlier UK accounts were presented in pounds sterling, so the figures below carry their currency. Customer holdings grew 40% to $39 billion as of March 31, 2026.

Key Takeaways

• Wise cut its average cross-border take rate by 0.06 percentage points to 0.52%, and net income declined by $51.6 million.
• Customers spent $43.6 billion on Wise cards in FY2026, up 37% from $31.9 billion.
• Approximately 50% of Wise’s net revenue comes from card, other revenues and net interest income on customer balances.
• Instant payments rose: In Q4 FY2024, 62% of payments on Wise were made in under 20 seconds, and in Q4 FY2026 the share was 75%.
• Asia-Pacific net revenue grew 34.5% in FY2026, from $383.5 million to $515.9 million.
• Active business customers grew from 0.7 million to 0.9 million, and business cross-border volume reached $70.5 billion.

Editor’s Choice

• Active customers in FY2026: 18.9 million.
• Cross-border volume in FY2026: $243.5 billion.
• Net revenue in FY2026: $2,502.8 million.
• Income before tax in FY2026: $660.4 million.
• Customer holdings in FY2026: $39.0 billion.
• Employees at March 31, 2026: 8,805.

Wise Statistics for FY2026: Key Figures

• Wise moved $243.5 billion across borders for 18.9 million people and businesses in the year ended March 31, 2026.
• According to Wise, customers saved approximately $3.3 billion over the year, based on its estimates of per transaction savings.
• Net revenue rose 19% to $2.5 billion, at the top end of Wise’s medium-term target of 15-20%.
• Income before tax of $660.4 million gave a margin of 26%, slightly above the guided range of 20-25%.
• Wise held over 80 regulatory licenses globally as of March 31, 2026, and customers could hold money in 40 currencies.
• In FY2026, Wise allocated $470 million to purchase a total of 35.9 million shares into its Employee Share Trust.

Source: Wise FY2026 results, June 2026

About This Data

The figures come from 13 Wise documents published between June 2024 and October 2026: nine SEC filings, including the Form 20-F annual report. The rest are two preliminary results documents from Wise’s earlier UK reporting and two Wise newsroom releases. Only company-published figures qualified, and no market-research estimates were used. Figures are reviewed on a rolling basis and updated when Wise publishes new filings.

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Wise Revenue and Profit by Year

• Wise’s net revenue rose from $1,776.1 million in the year ended March 31, 2024, to $2,502.8 million in the year ended March 31, 2026.
• That is a 40.9% increase over two years.
• Total operating expenses rose 39% to $1,912.1 million in FY2026.
• Income tax expense was $161.7 million in FY2026, against $167.2 million in FY2025.
• Other income, net, was $69.7 million in FY2026, against a loss of $10.7 million in FY2025.

Is Wise profitable?

Yes. Wise reported net income of $498.7 million for the financial year ended March 31, 2026, a decline of $51.6 million on the prior year. Its income before tax margin of 26% sat slightly above its guided range of 20-25%. Wise says it is investing part of its operating leverage in lower prices for customers.

Recent Developments

• October 13, 2026: Wise appointed Barak Eilam as Non-Executive Director and Chair Designate; David Wells will step down as Chair and as a Director in April 2027. Wise said it serves nearly 19 million customers, up from 6 million in 2019.
• September 24, 2026: All resolutions passed at Wise’s Annual General Meeting (AGM), when its issued share capital consisted of 1,020,742,294 Class A and 197,838,749 Class B ordinary shares.
• September 22, 2026: Wise launched the Wise Account and Wise Card in Thailand, for sending and spending money in over 40 currencies across 160 countries.
• August 17, 2026: Wise Group plc acceded as a guarantor to Wise Financing plc’s £2,000,000,000 Euro Medium Term Note Programme, with effect from August 14, 2026.
• July 30, 2026: Wise gained direct access to Malaysia’s national payments infrastructure, operated by Payments Network Malaysia (PayNet), making Malaysia the 9th market globally with such access.
• July 23, 2026: The US Office of the Comptroller of the Currency (OCC) denied Wise’s application for a national trust bank charter; Wise said its operations under money transmitter licenses across 48 states and four territories are not affected.

Wise Active Customers by Year

• Wise’s active customers rose 21% to 18.9 million in FY2026.
• Active customers grew 29% year on year in FY2024.
• Wise counts as active each unique customer who completed at least one cross-border transaction in the given period.
• Active personal customers grew from 14.9 million to 18.0 million in FY2026, and active business customers from 0.7 million to 0.9 million.

How many users does Wise have?

Wise had 18.9 million active customers in FY2026. In the quarter ended June 30, 2026, 11.9 million customers were active, up 21% year on year. Announcing its new Chair Designate, Wise said it serves nearly 19 million customers. Quarterly counts run lower because each covers a shorter window.

Wise Cross-Border Volume and Take Rate

• Business cross-border volume reached $70.5 billion in FY2026.
• Personal cross-border volume, the money individuals moved across borders through Wise, reached $173.0 billion in FY2026.
• Business customers generated 29.0% of Wise’s cross-border volume in FY2026.
• Wise attributes the 31% volume increase partly to more active customers and lower pricing.

• Wise’s average cross-border take rate, the share of each transfer it keeps in cross-border payment fees, fell from 0.58% to 0.52% in FY2026; personal customer rates fell from 0.63% to 0.57% and business customer rates from 0.44% to 0.39%.
• Wise puts the lower average take rate down to price reductions and a change in average transaction size, with higher amount transactions carrying a lower take rate.
• The take rate fell 0.02 percentage points (2bps) year on year to 0.50% (50bps) in Q1 FY2027.

Why it matters: According to Wise’s annual filing, the $51.6 million fall in net income was primarily driven by the 0.06 percentage-point cut in its average cross-border take rate. Wise is trading margin for volume: cheaper transfers helped win more customers, while each dollar moved now earns less.

Wise Revenue by Source

• Card revenue increased $111.1 million, or 40%, to $391.6 million in FY2026, mainly on growth in card transaction volumes in the European Union, Australia and the United Kingdom.
• Customers spent $43.6 billion on Wise cards in FY2026, up 37%.
• Other revenue grew 26% to $245.0 million, mostly from same-currency transfer revenue, which grew $37.2 million.
• Interest income on customer balances rose 6% to $806.1 million, as customer account balances grew 36% to $30.0 billion; total customer holdings of $39 billion also count the $9.0 billion held in Wise Assets.
• Average interest income yields declined from 3.9% to 3.0%, and the average interest paid to customers from 2.4% to 1.8%.
• Cross-border revenue, the largest transaction revenue line, rose 17% to $1,257.0 million in FY2026, and around a quarter of Wise’s transaction revenue came from business customers in the year ended March 31, 2026.

Key finding: Approximately 50% of Wise’s net revenue is from non cross-border sources, including net interest income on customer balances. Interest income rose 6% in FY2026 as 36% balance growth was offset by average yields falling from 3.9% to 3.0%. Rate cuts therefore feed straight into Wise’s revenue line.

Wise Revenue by Region

• Asia-Pacific net revenue grew 34.5% in FY2026, to $515.9 million.
• Europe (excluding UK) generated $713.2 million of net revenue in FY2026.
• United States net revenue rose from $290.1 million in FY2024 to $365.2 million in FY2026.
• United Kingdom interest income on customer balances was $257.2 million in FY2026, alongside $329.1 million of transaction revenue.
• Wise allocates transaction revenue by customer address and interest income by the geography of the legal entity in which the cash is held.

Wise Revenue in 2025: IFRS vs US GAAP

• Wise’s FY2025 UK results reported revenue of £1,211.9 million, up 15% from £1,052.0 million.
• Underlying income was £1,362.3 million and reported profit before tax £564.8 million in FY2025.
• Those UK accounts were prepared under UK-adopted International Accounting Standards, with fair valuation as permitted under IFRS, and presented in pounds sterling.
• In US dollars, Wise now reports FY2025 net revenue of $2,098.9 million.
• The two figures differ in scope: UK revenue excludes interest income, which US GAAP net revenue includes, so 20-F transaction revenue is the closer comparison.

Source: FY2025 preliminary results (June 2025) and Form 20-F (June 2026), both from Wise

Wise Customer Holdings

• Customer holdings rose 31% year on year to $41.2 billion in Q1 FY2027.
• As of March 31, 2026, holdings across cash and Wise Assets balances equaled $39 billion, including $9.0 billion held with Wise Assets.
• Holdings grew 40% over FY2026.

Wise Instant Transfers and Global Reach

• In Q1 FY2027, 77% of transfers arrived in under 20 seconds, the measure Wise uses for instant transfers, up 7 percentage points year on year.
• Wise credits direct connections, including in Australia and the Philippines, with Japan and Brazil also contributing, for the rise in instant payments since Q4 FY2024.
• For payments going through Japan’s Zengin system, transaction costs are 70% lower than before Wise’s integration.
• Wise’s long-term aim is for Wise Platform, which brings financial institutions onto the Wise network, to account for more than 50% of its cross-border volume.
• Customers can use the Wise Card to pay in over 40 currencies across 160 countries and territories, and withdraw money from three million ATMs worldwide.

By the numbers: Wise processes 77% of all transfers in under 20 seconds, double the proportion from five years ago, using direct connections in Singapore, Australia, the Philippines, the UK, Europe, Hungary, Brazil and Japan. Each new connection cuts the cost of a transfer, which pays for lower prices.

Wise Operating Expenses

• Transaction expense rose 36% to $513.6 million in FY2026.
• Technology and development spending rose 38% to $434.3 million.
• Marketing and sales expenses grew 62% to $171.8 million.
• Total operating expenses grew 39% while net revenue grew 19%.

Wise Employees

• Wise’s total workforce reached 8,805 employees as of March 31, 2026, up from 6,520 a year earlier.
• Europe, the Middle East and Africa employed 5,415 people at March 31, 2026.
• Asia-Pacific headcount rose from 968 to 1,761 in one year, and Latin America from 298 to 782.

• Servicing staff, including customer support and operations, numbered 5,580 in 2026, or 63.4% of the workforce.
• Product Engineering, including analytics, design and product, grew from 1,289 to 2,070 employees.

Source: SEC filing (Form 20-F) by Wise for fiscal 2026

Wise Q1 FY2027 Results

• Net revenue increased 25% year on year to $714.0 million in the quarter ended June 30, 2026.
• Transaction revenue increased 27% to $540.9 million, and cross-border volume grew 24% on a constant currency basis.
• Wise reiterated FY2027 guidance for net revenue growth around the middle of its 15-20% medium-term range on a constant currency basis, assuming no material change in interest paid to customers and no material changes in central bank rates, and an income before tax margin around the top of the 20-25% range.
• A share buyback of up to £405 million (approximately $540 million) began on July 21, 2026, with approximately 40% of repurchased shares going to the Employee Share Trust.

Source: Wise Q1 FY27 results (July 2026)

Conclusion

Wise served 18.9 million active customers and moved $243.5 billion across borders in FY2026, and its filings show how: lower prices, faster payments and more customer money held in the account. The cost was a $51.6 million fall in net income as the average take rate dropped to 0.52%.

The take rate and the interest line are the two numbers to watch in the next results: together they decide whether volume growth turns back into profit growth.