How Many People Work At Skrill 2025: Secrets Behind Its Expansion

Founded in 2001, Skrill has grown into a widely used digital wallet and payments platform that serves consumers and merchants across dozens of countries. In a financial services context and in e-commerce scenarios, its workforce size and global footprint influence how fast it can deliver innovations and customer service. For instance, when a U.S. e-commerce company integrates Skrill for checkout, the internal team size and global support networks matter; similarly, when Skrill supports a gaming-platform startup launching in Latin America, its regional staffing and offices become critical. Scroll on to explore how many people work at Skrill and why that matters.

How Many People Work At Skrill?

• Skrill’s parent company, Paysafe Limited, lists approximately 3,300 employees for the group as of its 2024 annual report.
• As of mid-2025, a data analysis site projects Skrill’s revenue reaching about $2.1 billion, up ~16% from 2024.
• The broader group (Paysafe) reported a 2025 survey of 4,300 bettors across regions, showing 82% cited a “positive payment experience” as a deciding factor, underscoring Skrill’s strategic direction.
• A recent profile indicates Skrill supports operations in 135+ countries and handles large transaction volumes.
• Paysafe expects 6.5% to 8.0% year-on-year growth for full-year 2025, with an adjusted EBITDA margin of ~27.1-27.6%.

Recent Developments

• In 2025, Skrill launched a feature enabling users to send money using only a phone number, part of its mobile-wallet push.
• Skrill’s 2025 metrics show a 38% jump in mobile app usage, with more than 74% of transactions occurring via mobile devices.
• The company introduced an emissions-tracking tool in-app, reinforcing its goal of becoming carbon-neutral by 2030.
• A partnership with Canada’s Interac payment system reflects expansion into new markets, announced in May 2024.
• Because of these new features and regional launches, staffing in mobile engineering, local payments, and compliance is likely to increase in 2024.
• Given the technology roll-outs and global expansion, workforce demands in Latin America and Asia-Pacific are likely to grow in 2025.

Global Money Transfer Services Market Growth

• The global money transfer services market is expected to reach $42.03 billion in 2025, driven by the surge in cross-border transactions and mobile payment adoption.
• The industry is forecast to expand at a compound annual growth rate (CAGR) of 17.2% through 2029, signaling one of the fastest growth rates in the fintech sector.
• By 2029, the global market is projected to hit $79.18 billion, nearly doubling its 2025 value.
• Key growth factors include the rise of digital wallets, blockchain-based remittances, and AI-powered fraud detection.
• The trend reflects a broader shift toward cashless payments, mobile-first banking, and instant fund transfer platforms worldwide.

Skrill’s Current Team (Key People)

• Bruce Lowthers: CEO & Executive Director of Paysafe, appointed in May 2022; he leads the overall transformation, simplifies the organisation, and drives growth for the digital-wallet business, including Skrill.
• Roy Aston: Chief Operating Officer, global responsibility for technology, operations, cyber-security, and customer operations across the group; critical for supporting Skrill’s global payments network.
• Alisa Barber: Chief Marketing Officer, leads Skrill’s brand positioning, consumer engagement, and global marketing initiatives to fuel growth in digital wallet adoption.
• Amish Chhita: Chief of Staff to the CEO, overseeing strategic initiatives and operational execution across the group, enabling alignment of Skrill’s roadmap within Paysafe’s vision.
• John Crawford: Chief Financial Officer, responsible for financial planning, M&A, and investor relations; ensures that the metrics around Skrill’s business are aligned with group performance.
• Rob Gatto: Chief Revenue Officer, spearheads international sales growth across gaming, travel, fintech, and digital assets, areas where Skrill competes strongly.
• Chi‑Eun Lee: Chief Transformation Officer, leads change programmes, innovation strategy, and organisational transformation, which underpin Skrill’s tech-upgrades and global rollout.
• Robert “Bob” Legters: Chief Product Officer, shapes product strategy for consumer wallets, merchant solutions, and cross-border services, critical for Skrill’s competitive edge.
• Richard Swales: Chief Risk & Compliance Officer, manages global regulatory, risk, and compliance frameworks for Skrill’s presence in 100+ countries and 95+ currencies.
• Elliott Wiseman: Chief Legal & People Officer, leads legal, privacy, internal audit, and HR functions, which are important for maintaining Skrill’s reputation and culture in a global payments business.

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Office Locations and Headquarters

• Skrill is headquartered at 25 Canada Square, London, England, E14 5LQ.
• A subsidiary address for Skrill USA is listed as 5335 Gate Parkway, 4th Floor, Jacksonville, Florida, U.S.A.
• The registered office of the UK entity “SKRILL LIMITED” is 2 Gresham Street, 1st Floor, London EC2V 7AD.
• Skrill’s operations claim presence in 135+ countries and support for 95+ currencies, indicating regional offices beyond London and Florida.
• The deployment of local payment method partnerships, e.g., in Latin America, suggests local offices or local-service staffing in those regions.
• Europe remains the largest user base, 63% of users, with North America 22% and Asia-Pacific 11%.
• Knowing there is both a UK HQ and U.S. operations helps assess staffing, regulatory, and time-zone coverage.

Diversity and Demographics

• The website audience for Skrill is approximately 60.22% male and 39.78% female as of 2025.

• The female user base grew 33% year-on-year in 2025.
• The largest age group visiting Skrill’s site is 25-34 years old, reflecting a younger demographic.
• Given the digital-wallet industry norm of younger and more male-skewed users, Skrill appears to align with such user and usage demographics.
• The 63% Europe / 22% North America / 11% Asia-Pacific regional split of users in 2025 suggests workforce diversity will need to reflect global markets.

Employee Growth Trends

• The global revenue projection, ~16% growth in 2025, implies possible workforce growth to support that scale.
• Mobile usage surged 38% in 2025, which typically demands higher staffing in mobile development, support, and QA.
• Expansion into new markets, such as Latin America, with a growth of ~19%, may have triggered localized hiring.
• A reported net profit margin of ~20% in 2025 may reflect operational efficiency instead of only headcount expansion.
• The group number of ~3,300 (Paysafe) suggests that Skrill’s share may be a subset of that, making precise growth figures harder to isolate publicly.

Revenue and Financial Performance

• Paysafe reported full-year revenue of $1.705 billion for 2024.
• In Q3 2024, Paysafe revenue reached $427.1 million, up 8% vs. Q3 2023.
• For Q4 2024, revenue was about $420 million, up ~1% year-on-year.
• In Q1 2025, the company reported organic revenue growth of 5%, Merchant Solutions +6%, and Digital Wallets +3%.
• The digital-wallet segment, which includes Skrill, grew ~4% in 2024 to $766 million.
• In 2023, Paysafe processed more than $140 billion in payment volume.
• For the merchant solutions segment in 2024, revenue increased ~9% to ~$958 million.

Global Reach and Country Coverage

• Skrill supports payment and money-transfer services in 135 + countries globally.
• Non-serviced countries include certain sanctioned territories such as Afghanistan, Angola, and some island dependencies.
• Its prepaid card is usable in nearly 200 countries and territories.
• Within the U.S., Skrill offers digital-wallet services, including a linked prepaid card, enabling cash withdrawal at ATMs in over 200 countries.
• Europe remains the dominant user base, ~63%, North America ~22%, and Asia-Pacific ~11% in 2025.
• Such global reach implies staffing across time zones, regulatory jurisdictions, and local-market operations, increasing complexity for payroll and HR.

Technological Innovations

• In 2025, Skrill’s digital-wallet user base transaction average rose to approximately $190.
• Mobile-app usage jumped by 38%, with over 74% of transactions via mobile in 2025.
• AI-driven fraud detection reduced fraud incidents by 35% in 2025.
• Biometric authentication adoption hit 68%, showing increased user trust and technological depth.
• The platform supports 50+ digital currencies as part of its crypto-wallet offering.
• Merchant API upgrades cut transaction processing time by ~18%.
• Real-time payment tracking with multi-currency visibility launched in 2025.

Industry Segments Served

• Skrill supports e-commerce merchants, with a 22% increase in checkout conversion in 2025 for merchants using its wallet.
• It serves the gaming & iGaming industry, where rapid payouts and multi-currency support are critical.
• Remittances form a segment: the remittance service generated approximately $410 million in revenue in 2025, a 17% year-on-year rise.
• Crypto-wallet and digital-asset transactions rose ~25% in 2025.
• Skrill supports 95+ currencies as of 2025.
• Skrill is noted as a key withdrawal option for international freelancers.
• Merchant Solutions and Digital Wallet segments of the parent company show growth, with the Digital Wallets segment growing ~4% in Q3 2024.
• Cash-consumer payments are supported through partner brands within the group, showing an extension to offline/online bridging.
• Adoption in Latin America and Asia-Pacific is increasing, driven by wallet and local-payments demand.

Mobile Bill Payment Rates by Generation

• Millennials (26–41) have the highest adoption rate for mobile bill payments, with 56% of this group making payments via mobile devices.
• Gen Z (18–25): 48% use mobile phones for bill payments, highlighting strong engagement among younger adults.
• Gen X (42–57): 43% report paying bills through mobile phones, a notable adoption level for this middle-aged cohort.
• Baby Boomers (58–76): 34% pay bills using mobile devices, showing moderate uptake among older adults.
• Silent Generation (77+): 31% reported using mobile phones for bill payments.

Workforce Compared to Competitors

• Paysafe Limited, which includes Skrill, reports approximately 3,300 employees globally.
• Larger global payment-platform competitors employ tens of thousands, indicating Skrill/Paysafe is comparatively smaller in headcount but focused.
• The Digital Wallet segment of Paysafe grew ~4% in Q3 2024, suggesting moderate workforce growth.
• Because Skrill serves over 135+ countries and 95+ currencies, its workforce coverage is broad relative to its headcount, a sign of high leverage of technology over staff.
• The regional spread of operations means that competitor comparison should consider footprint, not just headcount.
• Growth in merchant adoption (+28% in 2025) suggests that workforce pressures may increase compared to competitors with larger teams.
• Skrill’s workforce is modest in size, but its global reach and segment diversity require competitive staffing and expertise.

Job Roles and Functions at Skrill

• With technology upgrades and mobile-app usage increasing 38% in 2025, mobile app engineers and QA teams are key roles.
• Fraud detection and cybersecurity roles are essential, with a 35% reduction in fraud incidents due to AI advancements.
• The global support network implies roles in compliance/AML across jurisdictions.
• Merchant solutions growth drives roles in sales, account management, and integration engineering.
• Product-management roles deliver services such as crypto wallets, remittances, and card products.
• Customer support and service operations across regions for global users of Skrill’s wallet and prepaid card products.
• Finance, strategy, and operations roles are required to manage high transaction volumes, with over $240 billion in transaction volume in 2025.
• Remote/hybrid work support functions, including IT, HR, and communications, are increasingly important.

Employee Satisfaction and Workplace Culture

• Paysafe reports an employee engagement score of 75 out of 100 in its 2023 Sustainability Report.
• In 2023, the company marked 378 employees reaching 10+ years of service, indicating retention strength.
• The company emphasises an inclusive working environment and strong culture as differentiators.
• Organizations investing in collaboration are five times more likely to be high-performing.
• Broader remote and hybrid work trends show that 75% of employed adults work from home at least some of the time in 2025.
• The “Safeguarding Paysafe People” campaign gained awards for engagement strategy during COVID-19.
• Culture statements emphasise “doing business the right way, with open minds” as part of Paysafe’s ethos.
• Skrill, via Paysafe, maintains a well-rated workplace culture, helping attract and retain staff despite a global footprint.

Mobile Workforce and Remote Work Trends

• 75% of employed adults work from home at least some of the time in 2025.
• About 72% of hybrid employees prefer a hybrid arrangement rather than full remote or full on-site.
• For workers earning over $150k, 33% prefer full remote roles.
• Hybrid work setups reduce commuting costs, and hybrid workers spend ~$15/day vs ~$51/day for full-time on-site.
• The “Safeguarding Paysafe People” initiative showed the company adapted to remote working and maintained engagement.
• With operations spanning many regions and countries, remote capability is critical to support 135+ countries and 95+ currencies.
• The trend toward mobile-first users, with over 74% of transactions via mobile in 2025, means back-office roles may also adopt flexible or remote models.
• For U.S.-based staff, the remote/hybrid trend influences hiring and retention strategy, reflecting broader U.S. workforce expectations.

Frequently Asked Questions (FAQs)

Conclusion

Understanding how many people work at Skrill, and how that workforce is structured, offers insight into how the company sustains global payments operations, supports innovation, and competes internationally. While exact employee numbers are often reported at the parent-company level and may not isolate Skrill alone, the data reveal strong momentum in workforce growth, role diversity, and flexible work models.

The breadth of industry segments served, the rise of remote/hybrid work, and the emphasis on workplace culture suggest Skrill is positioned to scale effectively rather than simply expanding headcount. As you consider partners or employers in the global payments space, these workforce dynamics signal both the agility and ambition behind Skrill’s platform.