Personal Finance App Industry Statistics 2026: Users and Revenue

SoFi grew members 35% year-over-year to 15.8 million in the second quarter of 2026. Over the same period, Chime’s Active Members grew 20% year-over-year to 10.4 million. The latest personal finance app industry statistics show payment apps moving more slowly: Cash App monthly transacting actives were 59 million in June, and PayPal’s active accounts increased 0.3% to 439 million.

That gap defines the personal finance app industry in 2026. A few apps still add members fast, while Cash App grows by earning more from existing users. The shift rests on a mobile habit that is now mainstream, because almost half of banked households (48.3%) used mobile banking as their primary method of account access in 2023, according to the FDIC’s 2023 household survey. The statistics below draw on company filings and on FDIC and Federal Reserve household surveys.

Key Takeaways

• SoFi’s products per member reached an all-time high of 1.54, and 51% of new products were opened by existing SoFi members.
• Chime’s Average Revenue per Active Member (ARPAM) grew 6% year over year to $260.
• Cash App gross profit grew 31% to $1,973 million in the second quarter of 2026, even as monthly transacting actives held near flat.
• Mobile banking use as the primary method of account access increased almost ninefold over the past decade, reaching 48.3% of banked households in 2023.
• According to the Federal Reserve’s 2025 household survey, about half (52%) of adults who experienced fraud involving P2P payment services lost money that was not recovered.
• Credit Karma revenue increased 20% to $2.6 billion in Intuit’s fiscal 2026.

Editor’s Choice

• SoFi members, June 2026: 15.8 million.
• Chime Active Members, June 2026: 10.4 million.
• Cash App monthly transacting actives, June 2026: 59 million.
• Robinhood funded customers, August 2026: 28.6 million.
• Bank of America digital logins, 2025: 16.6 billion.
• PayPal total payment volume, second quarter 2026: $486.4 billion.

Personal Finance App Industry Statistics by User Base

• SoFi added 1.1 million new members during the quarter, bringing total members to 15.8 million.
• Chime added 1.7 million net new Active Members over the last year, including approximately 200,000 in the second quarter.
• Dave’s Monthly Transacting Members increased 17% to 3.08 million in the second quarter of 2026.
• Robinhood had 28.6 million funded customers at the end of August, up approximately 1.90 million year-over-year.
• PayPal’s active accounts decreased by 0.04%, or 0.2 million, on a sequential basis.
• PayPal’s 439 million active accounts are about 7.4 times Cash App’s 59 million monthly transacting actives, though the two companies count users differently.

Source: PayPal, Block, Robinhood, Bank of America, SoFi, Chime and Dave company releases, 2026

About This Data

Figures are compiled from 14 sources. Eleven are company earnings releases, filings and press releases; 3 are US government publications from the FDIC, the Federal Reserve and the Consumer Financial Protection Bureau. They span August 2024 to September 2026. Only company disclosures and official survey data qualified; CoinLaw estimated no figure, and values marked “about” are calculated from the cited filings unless the source itself uses that wording. Figures are reviewed on a rolling basis and updated when sources publish new editions.

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Read by pros at Visa, Mastercard, Vanguard, and the FDIC.

SoFi Member and Product Growth Statistics

• SoFi grew products 42% year-over-year to 24.4 million.
• SoFi added a record 2.2 million new products, the first time it added twice as many products as members in a single quarter.
• Cross-buy reached 51% of new products opened by existing SoFi members, up from 43% last quarter and 35% in Q2 2025.
• Members rose from 8,774,236 at June 30, 2024 to 15,814,418 at June 30, 2026, the climb traced in the chart below.
• That is about 1.8 times the member base of two years earlier.
• Financial Services segment net revenue reached about $466.3 million in the quarter ended June 30, 2026, about 2.6 times its level two years earlier.
• SoFi increased its 2026 adjusted net revenue guidance to $4.75 billion to $4.85 billion.

Products growing faster than members shows SoFi deepening relationships with existing customers alongside its member growth. The SoFi member and deposit statistics carry the bank side of that story.

Recent Developments

• Q2 2026: SoFi reported adjusted net revenue up 40% to a record $1.2 billion.
• August 5, 2026: Chime reported revenue of $670 million, up 27% year over year.
• August 5, 2026: Dave reported second-quarter revenue of $170.8 million, up 30% year over year, and raised its 2026 revenue guidance.
• August 6, 2026: NerdWallet reported second-quarter revenue of $197.3 million, up 6% year-over-year.
• September 10, 2026: Robinhood reported Total Platform Assets of $384 billion at the end of August, up 26% year-over-year.

Mobile Banking Adoption Statistics

• Among banked households, 70.5% used an off-site channel (mobile, online, or telephone banking) as the primary method of account access in 2023.
• Only 28.9% of banked households used an in-person channel (ATMs or bank tellers) as the primary method of account access.
• Mobile banking rose from 5.5% of banked households in 2013 to 48.3% in 2023, as traced in the chart below.
• Over the past decade, the use of bank tellers fell by more than half, and the use of online banking declined by more than one-third.
• Bank tellers fell from 33.3% in 2013 to 15.1% in 2023, while online banking moved from 33.2% to 19.8%.

The FDIC survey runs every two years, and the 2023 edition cited here is more than 12 months old, so these shares predate the 2026 member counts reported by the apps above.

Is mobile banking the most common way to access a bank account?

Yes. Since 2019, mobile banking has been the most prevalent primary method of account access, according to the FDIC. In 2023, almost half of banked households (48.3%) used mobile banking as their primary method of account access, well ahead of online banking and bank tellers, which each fell below one-fifth.

Mobile Banking Use by Age Group

• Over the past decade, mobile banking as the primary method of account access increased almost sixfold among households aged 25 to 34 and more than 30-fold among households aged 65 or older.
• Mobile banking was the primary method for 76.6% of households aged 15 to 24 in 2023, against 19.3% of households aged 65 or older.

Credit Karma Revenue Statistics

• Credit Karma revenue increased 20% to $2.6 billion for the full year in Intuit’s fiscal 2026.
• Fourth-quarter Credit Karma revenue increased 16% to $743 million, driven by strength in personal loans, auto insurance, and credit cards.
• Intuit grew Credit Karma revenue 32% to $2.3 billion in fiscal 2025, and fourth-quarter Credit Karma revenue grew 34% to $649 million.
• Credit Karma revenue increased 5% to $1.7 billion in fiscal 2024, with fourth-quarter revenue up 14% to $485 million.
• Intuit’s fiscal 2027 guidance calls for Credit Karma revenue growth of 11% to 13%, a range that starts at about $2.9 billion.

Note: Intuit’s two releases imply different bases for the Credit Karma segment’s prior year, so the middle bar is not on the same basis as the bar after it.

Chime Revenue and Active Member Statistics

• Payments revenue grew 17% year over year to $430 million at Chime.
• Platform-related revenue grew 48% year over year to $240 million.
• Gross profit was $595 million, yielding an 89% gross margin.
• Net income was $28 million and net margin was 4%, Chime’s second consecutive quarter of positive GAAP net income.
• Purchase volume growth accelerated to 17% year over year to $38 billion.

Source: Chime Financial Q2 2026 earnings release

How does Chime make money?

Payments supplied about 64.2% of Chime’s $670 million in revenue in the second quarter of 2026, and platform-related revenue supplied about 35.8%. Chime Prime, the membership tier for members making qualifying direct deposits of $3,000 or more per month, contributed to an acceleration in purchase volume growth.

Dave Revenue and Member Statistics

• New members increased 32% to 951,000, at a customer acquisition cost of $19.
• ExtraCash originations increased 27% to $2.3 billion.
• The 28-day past-due rate improved 6% to 2.12%.
• Dave Debit Card spend increased 7% to $530 million.
• Quarterly revenue rose from $131.7 million in 2Q25 to $170.8 million in 2Q26, as shown in the chart below.
• Adjusted EBITDA increased 48% year over year to $75.5 million, representing a 44% margin.

Cash App User and Gross Profit Statistics

• Cash App gross profit reached $1,973 million in Q2’26, up from $1,501 million in Q2’25, as shown in the chart below.
• Cash App monthly transacting actives were 57 million in Q2’25 and 59 million in Q2’26.
• Cash App primary banking actives were 9.4 million in Q2’26, down from 9.7 million in Q1’26.
• As of June, nearly 4 million monthly transacting actives pay phone bills on Cash App.
• Consumer Lending origination volume grew 59% year over year to $18.9 billion, driven by Cash App Borrow.
• Gross profit per monthly transacting active works out to about $33.4 for the quarter.

Why it matters: According to Block, Cash App gross profit grew 31% year over year while monthly transacting actives grew 3% in the second quarter of 2026. For Cash App, gross profit per active user now carries growth, so lending and banking features matter more than new downloads.

Rising profit on near-flat active users moves Cash App’s growth question from sign-ups to engagement, and the Cash App vs Zelle statistics set those actives against the bank-owned rival.

NerdWallet Revenue Statistics

• NerdWallet’s consumer revenue of $175.2 million increased 8% year-over-year in the second quarter of 2026.
• Increases of $12.3 million from personal loans and $9.6 million from deposit accounts were partially offset by an $8.6 million decrease from consumer credit cards.
• SMB revenue of $22.1 million was down 11% year-over-year, primarily due to continued pressures in organic search traffic.
• GAAP net income was $4.3 million, and Adjusted EBITDA was $23.1 million.
• Consumer revenue supplied about 88.8% of total revenue.

Source: NerdWallet Q2 2026 earnings release

Bank of America Digital Banking App Statistics

• Bank of America clients connected with their finances approximately 30 billion times last year through a combination of digital logins and proactive alerts, a 14% year-over-year increase.
• Client digital interactions included 16.6 billion logins, up 15% year-over-year.
• The number of alert subscribers grew to more than 38 million.
• Bank of America said 86% of clients rated their digital experience at least a 9 out of 10.
• Among Bank of America clients, Zelle transactions grew 16% year-over-year in 2025, and their value grew 18%.
• Digital channels now reach 81% of consumer and small business households, 86% of wealth management clients, and 86% of global banking clients, as charted below.

A single bank’s login count runs into the billions, which is the scale standalone personal finance apps compete against; the digital banking statistics put that bank-side adoption in a wider frame.

Robinhood Investing App Statistics

• Robinhood’s Total Platform Assets at the end of August were $384 billion, up 8% from the end of July 2026.
• Over the last twelve months, Net Deposits were $74.1 billion, or an annual growth rate of 24% relative to August 2025 Total Platform Assets.
• Platform assets work out to about $13,427 per funded customer.

Source: Robinhood Markets August 2026 operating data

Investing apps sit at the wealth-building end of personal finance, and the retail investing statistics show how broad that individual investor base has become.

PayPal Payment Volume and Account Statistics

• PayPal’s total payment volume increased 10% to $486.4 billion in the second quarter of 2026.
• Payment transactions increased 8% to 6.8 billion.
• Active accounts increased 0.3% to 439 million.
• Payment volume works out to about $1,108 per active account for the quarter.

Source: PayPal Holdings Q2 2026 earnings release

Transactions per account rising faster than the account base repeats the Cash App pattern, a trend the PayPal revenue and volume statistics follow over a longer run.

Payment App Fraud Statistics

• Two in 10 adults reported that they experienced financial fraud or scams involving their money, with 16% reporting fraud related to their credit card, and 8% reporting another type of financial fraud.
• Among adults experiencing non-credit card-related fraud, 65% lost money, and 35% said at least some of that money was not recovered.
• About half (52%) of adults who experienced fraud involving P2P payment services lost money that was not recovered, while this was the case for nearly 40% of those whose fraud involved a bank wire or other electronic transfer.

Source: Federal Reserve, Survey of Household Economics and Decisionmaking 2025

The table covers adults who experienced non-credit card fraud, and respondents could select multiple answers, so the shares add up to more than the total.

Key finding: At 65%, adults experiencing fraud involving cryptocurrency were the most likely to have lost money that was not recovered, roughly double the 31% for those experiencing fraud involving debit cards, according to the Federal Reserve. The recovery gap shows why hard-to-reverse transfers carry more risk for app users than card payments.

Unbanked and Overdraft Rates by Income

• Unbanked rates remained far higher among low-income adults, while just 1% of adults with income of $100,000 or more were unbanked.
• The unbanked rate has held steady at its current level since 2021.
• In 2025, 12% of adults with a bank account said they paid an overdraft fee in the prior 12 months, up 1 percentage point from 2021.

These income gaps define the customers that low-fee neobank apps chase, a market covered in the neobank industry statistics.

Open Banking Rule Status for Personal Finance Apps

• On August 22, 2025, the Consumer Financial Protection Bureau sought comments and data on four issues related to implementation of section 1033 of the Dodd-Frank Act.
• The issues include who can serve as a “representative” making a request on behalf of the consumer, and the approach to the assessment of fees to defray the costs incurred in responding to a customer-driven request.
• The CFPB also asked about the threat and cost-benefit pictures for data security, and the threat picture for data privacy, associated with section 1033 compliance.

Budgeting and account-linking apps rely on consumer-permissioned access to bank data, so the fee question bears directly on their costs. The notice is more than 12 months old.

Conclusion

SoFi’s 15.8 million members and Chime’s 10.4 million Active Members show where member growth sits today, while Cash App’s 59 million monthly transacting actives show how the largest payment apps have leveled off. Member growth still drives SoFi and Chime, while Cash App now grows by earning more from the users it has. The habit underneath is settled: Almost half of banked households (48.3%) used mobile banking as their primary method of account access in the FDIC’s 2023 household survey.

The next test is regulatory. The CFPB’s Section 1033 reconsideration will shape how fees for consumer-directed data requests work, and with them, the economics of every app that links to a bank account.