Helcim Statistics 2025: Facts Every SMB Should See

Helcim is quickly emerging as one of the most trusted names in the payment processing space for small and medium-sized businesses. Its transparency in pricing, flexible features, and strong developer tools have made it a popular choice across North America. From retail stores using smart terminals to SaaS companies integrating online payments via APIs, Helcim is impacting industries in both traditional and digital spaces. This article explores key statistics and trends surrounding Helcim to help merchants, analysts, and investors better understand its performance and role in the evolving payments ecosystem.

Editor’s Choice

15% annual growth in electronic payment transaction volumes processed through Helcim’s platform.
68.10% of transactions across Helcim are in-person, while 31.90% are online in 2025.
83.12% of payments processed via Helcim are credit card transactions.
62.70% of in-person payments are processed through smart terminals in Helcim’s network.
Tap to Pay on iPhone launched in October 2024, enabling contactless payments without external hardware.
Fraud losses globally dropped from 3.6% in 2022 to 2.9% in 2023, used as a benchmark for Helcim merchants.
Helcim’s volume-based discount model allows margins as low as Interchange + 0.15% + 6¢ for large-volume merchants.

Recent Developments

Tap to Pay on iPhone processed over 4,000 transactions within the first week of launch in October 2024.
Fraud Defender detected and flagged 2.3% of transactions as elevated risk in Q4 2024.
The merchant statement tool cut reconciliation time by 27% for Helcim customers as of late 2024.
Helcim’s developer revenue-share program attracted over 150 platforms in the first half of 2025.
U.S. and Canadian dual-currency support increased cross-border merchant transactions by 19% in 2025.
The Merchant Comparison Tool saved businesses an average of 15% on payment processing fees after adoption.
Adoption of smart terminals rose by 33% year-over-year through Q3 2025 among Helcim merchants.
Automated volume discounting led to an average rate reduction of 0.07% for high-volume merchants each month.
New onboarding reduced setup time to under 24 hours for 73% of merchants by mid-2025.
Mobile-optimized invoicing increased paid invoice rates by 12% compared to the pre-update baseline in 2025.

Overview of Helcim

Helcim’s merchant base expanded to over 22,000 businesses across the U.S. and Canada in 2025.
More than 800 industries rely on Helcim’s payment platform for daily transactions.
Smart and virtual terminal usage climbed 29% among new merchants in 2025.
100% of Helcim merchants benefit from transparent interchange-plus pricing with no monthly fees.
Real-time dashboard adoption reached 89% user satisfaction in recent POS reviews.
Over 40% of Helcim merchants process both in-person and online payments each month.
Helcim processed more than $2.1 billion in multi-currency and cross-border transactions in 2024.
Integration with QuickBooks, Xero, WooCommerce, and other platforms is available for 98% of merchant accounts.
Over 90% of merchants indicated that no long-term contract or cancellation fee made Helcim their preferred choice in 2025.
Helcim reported 87% of users consider them a more ethical, small-business-friendly processor over the top competitors.

Helcim Revenue Statistics

Helcim’s pricing model is based on Interchange + margin, which varies with merchant volume.
For merchants processing over $1 million/month, Helcim charges Interchange + 0.15% + 6¢ (in-person) and +15¢ (online).
Lower-volume merchants (under $50,000/month) pay Interchange + 0.30% + 8¢ for in-person and +25¢ for online.
Volume discounting occurs automatically each month based on a 3-month average.
In 2024, Helcim introduced tiered processing fees tied directly to volume to better support scaling businesses.
Revenue generated by Helcim includes processing margin, hardware sales, and premium support plans.
Increased adoption of smart terminals and APIs has contributed to revenue diversification.
Recurring payments and invoicing solutions contribute to predictable revenue streams.

Latest U.S. Consumer Payment Preferences

Credit cards are the most popular payment method in the U.S. for 2025, used for 36% of all consumer transactions.
Debit cards closely follow, representing 34% of total payment volume among U.S. consumers.
Cash usage has declined to just 14%, reflecting ongoing digital payment adoption.
Other payment methods, including mobile wallets, ACH transfers, and Buy-Now-Pay-Later (BNPL) platforms, make up the remaining 16% of payments.
The trend indicates a steady shift toward digital payments, with mobile and account-based options gradually rising in preference.

Helcim Employee Statistics

Helcim employs 188 people as of May 2025, exceeding previous estimates.
Employee count increased by 4% over the previous year.
The company’s HQ in Calgary supports a hybrid work model for most roles in 2025.
Over 40% growth in workforce from 2022-2025, mostly in product and engineering.
Nearly 39% of roles focus on engineering and customer support functions.
Employee satisfaction scores regularly exceed 4.5 / 5, highlighting a positive culture.
At least 12 active job postings in 2025 for development, product, and customer success positions.
Internal training modules in payment compliance are completed by 100% of sales and support staff each year.
More than 30% of new hires in 2025 come from multicultural and bilingual backgrounds.
Helcim’s employee-driven brand identity is cited in 81% of recent public company statements.

Year-on-Year Growth Rates

Electronic payment transaction volumes processed through Helcim’s platform grow by around 15% p.a..
From May 2021 to February 2025, the share of consumer (low-fee) credit-card usage dropped by 18%, indicating changing card-mix dynamics.
Between 2022 and 2025, the online transaction proportion rose from ~30% to ~31.9%, showing modest online growth.
Helcim’s automatic volume-discount tiers adjust monthly based on a three-month rolling average of sales.
In 2024 vs. 2023, Helcim merchants’ adoption of smart terminals increased to 62.7% of in-person transactions.
Helcim claims merchants save on average 25% on processing fees when switching from traditional models.
For merchants processing over $1M monthly, Helcim’s rate drops to Interchange + 0.15% + 6¢ (in-person).
Keyed & online transactions at the highest volume are priced at Interchange + 0.15% + 15¢.

Transaction Volume Statistics

Electronic payment volume is growing at approximately 15% annually.
In 2025, 68.10% of transactions are in-person and 31.90% online across Helcim.
Restaurants process ~96.95% in-store and ~3.05% online.
Wholesale merchants handle ~50.74% in-person and ~49.26% online.
Platforms, Apps & SaaS process ~11.33% in-person and ~88.67% online.
Virtual terminals are used in ~62.55% of all online transactions.
Smart terminals are used in ~62.70% of all in-person transactions.
Sales & revenue reports allow merchants to segment volume by transaction type, tender type, and date.

Helcim Funding and Valuation Stats

Helcim raised CA$27 million in Series B funding in February 2024.
Total funding to date is $32.7 million across multiple rounds as of 2025.
Estimated annual revenue reached $34.5 million in 2025.
Revenue per employee is around $183,000 for Helcim, above fintech sector averages.
The latest funding round was $19.98 million in February 2024.
Helcim’s transaction volumes grow by approximately 15% year-over-year in 2024 and 2025.
Merchant churn is very low, with retention rates exceeding 90%, attributed to the no-monthly-fee model.
High-volume pricing discounts have helped push net margin improvements by 6% for the past year.
Expansion to all 50 U.S. states and 12 provinces in Canada increased Helcim’s addressable market sharply in 2024.
Platform valuation is speculated to approach $50 million following recent funding milestones, though not publicly confirmed.

Adoption of Payment Integrations

Over 2,000 partners joined Helcim’s integration developer program by mid-2025.
API calls grew by 37% year-over-year, driven by custom checkout, fraud logic, and tap-to-pay use cases.
More than 19,000 merchants now use Helcim’s embedded payment features like HelcimPay.js and QR codes.
Automatic volume discounts were applied to 88% of merchants in 2025, reflecting strong integration adoption.
The statement comparison tool contributed to a 15% average fee savings for adopted merchants.
Integration with QuickBooks, Xero, WooCommerce, and related apps reached 98% of Helcim customers.
Monthly statements now detail over 12 payment tender types for full transaction transparency.
Real-time webhook event syncing rose to 28,000+ triggers per month in 2025.
API-driven integrations processed over $1.7 billion in payment volume during Q2 2025.
The developer program enabled platforms to earn an average of $720 in shared integration revenue per partner in 2025.

In‑Person vs Online Transaction Statistics

Gas Stations: ~96.62% in-person, ~3.38% online.
Automotive: ~58.81% in-person, ~41.19% online.
Hotels & Lodging: ~56.32% in-person, ~43.68% online.
Wholesale: ~50.74% in-person, ~49.26% online.
Education: ~29.68% in-person, ~70.32% online.
Platforms/Apps/SaaS: ~11.33% in-person, ~88.67% online.
Merchants are maintaining strong in-store capabilities while adapting to online trends.

Helcim's In‑Person vs Online Transaction by Industry

Chargeback and Fraud Statistics

Global payment fraud losses dropped from 3.6% in 2022 to 2.9% in 2023, offering Helcim merchants a benchmark.
Fraud Defender analyzes seven transaction factors to calculate a fraud risk score.
Helcim charges a $15 chargeback fee, refundable if the dispute is won.
Friendly fraud has increased, especially from repeat offenders filing multiple chargebacks.
Auto-voiding suspicious transactions improves chargeback management for online payments.
Card-not-present transactions are at higher risk, prompting merchants to use Helcim’s scoring system.
AVS, CVV, and address match are included in Helcim’s default fraud settings.
Merchants using built-in fraud tools experience fewer manual reviews and better loss control.

Customer Demographics & Preferences

62.55% of all online payments go through the virtual terminal.
14.83% of online payments are recurring transactions.
In Platforms/Apps/SaaS, ACH/EFT usage is around 2.72%.
In the U.S., 32.6% of all monthly consumer payments are made via credit card.
The Education sector sees ~70.32% of transactions online, reflecting digital-native customer behavior.
Merchants adopting tap-to-pay and mobile wallets attract younger consumers.
ACH is popular in Associations (7.18%), Home Services (5.66%), and Professional Services (4.35%).
API and payment link adopters serve digitally fluent users who prefer frictionless checkout.

Geographic Distribution of Transactions

68.1% of Helcim transactions in 2025 are card-present, with suburban and urban regions leading volume.
Dual-currency support facilitated over $2.1 billion in cross-border payment volume in 2024.
Helcim merchants operate in more than 50 U.S. states and all 10 Canadian provinces.
ACH usage is highest among contractors and service businesses in rural markets, up 21% since last year.
Tap-to-Pay on iPhone expanded event-based payment coverage across 43 states in seasonal industries.
Online interchange fees are 45% higher than in-person ones for cross-border transactions.
Helcim serves businesses spanning 800 industries throughout North America.
In-person transaction rates exceed 72% in urban zones versus 54% in rural zones.
Transaction processing time is typically 2 business days for the U.S. and up to 7 in Canada, depending on the region.
Cross-border transaction growth increased by 25% year-over-year as of Q2 2025.

Seasonal and Monthly Trends

Virtual terminal use in Retail Goods reaches 71.44%, spiking by 19% over baseline during holidays.
The transportation sector sees 85.53% of transactions online, with monthly peaks aligning with travel surges.
Platforms, apps, and SaaS maintain steady monthly volumes, with less than 8% variance across the year.
Helcim dashboards are used by 94% of merchants for weekly and monthly inventory planning.
Tap to Pay on iPhone use rises 34% in December for pop-up stores and event merchants.
ACH payment sectors show flat monthly activity, with under 6% seasonal deviation in 2025.
Mobile and contactless payment volume jumps by 46% in the year-end and holiday months.
Card-present transaction rates can drop 22% during the summer months in some retail verticals.
Subscriptions in SaaS hold 97% monthly retention even in off-peak periods.
Revenue dashboard usage jumped 26% after Helcim’s 2025 update for seasonal sales analysis.

Mobile & Contactless Payment Stats

Helcim launched Tap to Pay on iPhone in October 2024, enabling payments without external hardware.
Contactless payments use NFC and are faster and more secure than traditional methods.
A 2020 consumer study shows 48% of consumers use contactless, and 63% would switch if unavailable.
Smart terminals now handle ~62.70% of in-person payments, most of which support contactless.
Helcim’s all-in-one model includes mobile POS and QR-code payment support.
Tokenization and encryption secure every mobile or contactless transaction.
Mobile payment options appeal strongly to Gen Z and millennial consumers.

Security & Compliance Metrics

Helcim maintains Level 1 PCI-DSS compliance, with annual audits, vulnerability scans, and penetration testing.
Fraud Defender system uses 7 variables to determine transaction risk and flag potentially fraudulent activity.
The platform achieves a card-present fraud loss rate under 0.13%, well below the 2.9% global average in 2023.
100% of card-present and contactless payments benefit from AES-256 encryption and TLS 1.2+ communication security.
Over 94% of Helcim merchants complete PCI self-assessments using Helcim’s integrated compliance toolkit each year.
Auto-Void transaction tools are configured by more than 77% of merchants processing over $20,000/month.
Chargeback rates remain below 0.25% across the platform, coupled with transparent dispute procedures.
PCI toolkit and merchant support yield a 98% year-end merchant compliance rate without extra PCI fees.
Daily anomaly reports enable 92% of high-volume merchants to resolve transaction risks within a single business day.

Frequently Asked Questions (FAQs)

What percentage of transactions processed through Helcim in 2025 are in‑person versus online?

About 68.10% of Helcim transactions are in‑person, and 31.90% are online.

What share of total payment methods processed by Helcim are credit cards in the U.S. and Canada?

Approximately 83.12% of transactions are credit cards.

What is Helcim’s estimated annual revenue and funding as of the latest data?

Helcim’s estimated annual revenue is $34.5 million, and total funding is around $33 million.

By what approximate annual rate are electronic payment transaction volumes growing on Helcim’s platform?

Transaction volumes grow by around 15% per year.

Conclusion

In summary, Helcim demonstrates consistent growth, diversified payment-method adoption, robust fraud-prevention tools, and strong mobile/contactless payment support. The statistics reviewed here paint a detailed picture of its position in the payments-processing landscape, primarily for U.S. and Canadian merchants. Companies exploring a modern, transparent processor will find in Helcim a provider with credible analytics and evolving feature sets. I invite you to review the full article and consider how these metrics align with your business needs or strategic plans.